A unit secretary's role in healthcare is essential for efficient patient care. A unit secretary coordinates communication between staff, patients, and families in a medical setting. They must be organized and flexible and possess strong interpersonal skills to ensure patients receive proper care. Let’s take a look at what being a unit secretary entails.
Duties of a Unit Secretary
The primary responsibility of a unit secretary is to be the liaison between doctors and nurses, patients, and family members. This includes checking patient records, managing phone calls, organizing paperwork, and filing documents electronically or manually. The secretary may also be responsible for ordering supplies.
A unit secretary must have excellent verbal and written communication skills to perform these tasks effectively. They also need to think quickly on their feet to manage multiple tasks simultaneously while still providing quality service to patients and their families. Furthermore, they must know how to use computers since most of their responsibilities involve working with electronic health records (EHR) software or other computer programs related to medical information management.
A unit secretary must also be knowledgeable about healthcare regulations, such as HIPAA laws, to secure confidential information. Moreover, they must stay up-to-date with current technology trends in healthcare, which will help them remain competitive in the job market.
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