How to Call in a Consultation as a Unit Secretary

One of the most crucial aspects of the job of a unit secretary is handling consultations. With so many patients to attend to, doctors and nurses often rely on secretaries to call in consultations and schedule appointments. It's a challenging task that requires impeccable organizational skills, attention to detail, and excellent communication abilities. But despite the pressure, calling in consultations...

Calling in Consultations as a Health Unit Coordinator (Video)

Your confidence level and voice have to show through even when you're on the telephone calling in a consult. Ums and Uhs are okay when you are a new Health Unit Coordinator, but you should not be doing that three years into the job.   Whenever you call in a consult, they typically ask the same questions: The name of the patient The patient's date of birth The patient's room number The...