Shocking Truth About Difficult Patients and Their Families

 Working as a unit secretary in a hospital can be challenging. One of the biggest challenges is dealing with difficult patients and their families. While many patients and families are grateful and easy to work with, others can sometimes be incredibly demanding and aggressive. As a unit secretary, it's important to remember that these difficult behaviors aren't necessarily personal. Patients...

What Unit Secretaries Do (Video)

As a medical secretary at the hospital, you're used to answering calls from patients in their rooms, scared witless by upcoming procedures. You spend your days filing paperwork, keeping track of patients scheduled for surgeries, and even checking charts when called upon. The process is tedious work but undeniably critical, so if you thrive on routine, this might be just your type of j...

Patient Interactions as a Unit Secretary (Video)

As a Unit Secretary, there are a lot of times when we do interact with the patients. Some examples include: Feeding the patient (make sure the patient is not an aspiration precaution). Raise and lower the Head of the Bed (check with the nurse first to make sure that there are no orders for it to remain at a certain degree). If the patient is sitting in a recliner, you can raise the feet...