Workplace Conflict

Navigating the workplace can be tricky sometimes; even the best coworkers can have disagreements. When you encounter a problem with a coworker, always remember to use your chain of command to resolve the issue. Start by notifying your Charge Nurse, and if the problem persists, escalate it to your Department Manager. If you still cannot find a resolution, do not lose hope! Consider drafting a letter...

Taking Sides as a Health Unit Coordinator (Video)

As a new Health Unit Coordinator, you may encounter coworkers who try to persuade you to take sides in their ongoing conflicts.   As a trainer of HUC, I always made it my business to keep my bias against the nurses, PCAs/CNAs, etc. to myself. I want the new HUC to decide on their own who they should call a friend and who they should call foe. ...

When Do You Go to Human Resources as a Health Unit Coordinator (Video)

                                           Conflict is bound to happen when multiple people from different backgrounds come together in a stressful environment. But when issues become problems, you may have to escalate the situation. So, when do you go to Human Resources? When...