How To Organize Your Desk as a Unit Secretary (Video)

As a unit secretary, you are responsible for maintaining organization and efficiency in the nurses' station. This can be daunting, but following a few simple tips can easily keep your desk organized and tidy. First, create a system for filing paperwork. Documents should be filed in an easily accessible manner. This will help you to find what you need quickly and prevent papers from piling up...

Nursing Station Etiquette (Video)

When you're a unit secretary, your basic nursing station etiquette must reflect the professional image of yourself and others. The following are some examples:First, remember that many people rely on your daily tasks and duties to get their work done efficiently without any hiccups or complications along the way! This means we must all strive for excellence at our jobs, leading to more productivity...

How to Take Care of People Who Come to the Nursing Station (Video)

People will approach you at the nursing station every day. Below are things that you should do to assist them.  Make eye contact with the person and smile. Ask what brought them to a nursing station, listen carefully while they talk about their concerns or problems, and offer to help if you can. Be mindful of how you are interacting so far - do not interrupt. Escort them to a location...